Switching letting agent: what actually happens when you move your student HMO to us
The most common reason landlords stay with an agent they are unhappy with is that moving feels like hard work. It is a two-week handover, and we do most of it.
Step one: check your notice period
Most management agreements can be ended with one to three months' notice, and some have a tie-in while a tenancy the agent found is still running. Send us a copy of your agreement and we will tell you exactly when you can move and whether any fee applies.
Step two: the handover list
- Tenancy agreements and the Ground 4A notice, if one was served.
- Deposit certificates and prescribed information for each deposit.
- Gas safety record, EICR, EPC and the HMO licence with its conditions.
- Inventory and check-in report, with photos.
- Keys, fobs and alarm codes.
- Rent statements and any arrears or outstanding repairs.
Anything missing from this list is something we sort out as part of the switch, not something that stops it.
Step three: the tenants hear from us
We write to the tenants with the new contact details, the repair reporting link and the rent payment details. Rent moves to us from an agreed date, and your first statement follows at the end of that month.
Step four: the house goes online
Rooms coming free appear on our website with their own rent and availability, and the house gets a free review of its rent, paperwork and presentation. The first thing switched landlords tend to notice is simply being able to get hold of someone.
Thinking of moving? Start with a free management review and we will map out the handover for your house.
